Privacy Policy

Effective Date: 21^st November, 2024

At Globus Supermarket, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our online store or make a purchase. By accessing or using our website, you agree to the terms of this policy.

Information We Collect

We collect personal information to enhance your shopping experience and process transactions. The types of personal information we may collect include:

• Personal Identification Information: Name, email address, phone number, billing and shipping address.
• Payment Information: Credit/debit card details, bank account information, and billing address.
• Order History: Products purchased, transaction details, delivery preferences.
• Device and Usage Data: IP address, browser type, operating system, referring website, and pages you view on our site.

How We Use Your Information

The information we collect is used for the following purposes:

• To process transactions: We use your personal and payment information to complete orders, process payments, and deliver products.
• Customer service: To respond to your inquiries and improve our customer service.
• To improve user experience: We analyze user behavior to enhance our website functionality and offer personalized recommendations.
• Marketing purposes: We may send promotional emails or updates on new products, offers, or events, provided you have opted-in for such communications.

How We Protect Your Information

We employ industry-standard encryption technologies to ensure the security of your personal and payment data. All sensitive information is transmitted via Secure Socket Layer (SSL) encryption. We do not store payment card details in our system. Additionally, we follow strict internal procedures to safeguard your information.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers for the purpose of fulfilling orders (e.g., delivery services, payment processors). These third parties are obligated to protect your data and are not permitted to use your information for any other purpose.

Cookies and Tracking

We use cookies to enhance your experience on our website. Cookies help us remember your preferences, improve our website’s performance, and understand how users interact with our site. You can control cookies through your browser settings.

Your Rights

• Access and Correction: You can request to access, update, or delete your personal information by contacting us at admin@globus.ng.
• Opt-Out: You may opt-out of receiving promotional emails by clicking the "unsubscribe" link at the bottom of our emails or by contacting us.

Changes to This Policy